We’ve all bought clothes online that looked great in photos—only to arrive boxy, too short, or nothing like we expected. It’s frustrating, right?
Now imagine how renters feel when your online visuals don’t match what they see in person. Or that the visuals of the floorplan they need are unhelpful or outright missing. Too often, that’s exactly what happens—and it's costing communities leads and leases.
Today’s renters expect more. They know before they search which floorplan they want—and when they reach your website, they want to see inside it. What does the exact layout look like? Will it work for my lifestyle?
That’s why every floorplan needs its own virtual tour content. Floorplan-specific walkthrough videos and photos eliminate the guesswork, set clear expectations, and help renters confidently choose your apartments.
And beyond helping renters, floorplan-specific virtual tours strengthen your marketing and make your leasing team more effective.
Here’s how to make virtual tours work for your community.
Floorplan-specific virtual tours means that when prospective residents visit your website, they see:
Floorplan-specific does not mean:
The floorplan-specific approach gives renters addresses what renters want: clarity and confidence. Anything less creates frustration and breaks trust.
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✅ Floorplan-Specific Virtual Tours |
❌ Traditional Apartment Media |
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Walkthrough video tours + curated photo set for each floorplan on its own dedicated page. |
Overemphasizes a model unit or generic gallery page that doesn't match renter's desired floorplan. |
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Every photo and video on the website is organized and identifiable by floorplan. |
Random images and videos of rooms that force renters to guess which floorplan it belongs to. |
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Establishes transparency where online visuals match in-person experience. |
Creates an expectation gap between what's shown online and what units look like in-person. |
When renters come to your website, they're on a decision path.
Their first glance of your lifestyle, location, and property's appearance sets a critical first impression and helps them know that a community is right for them.
Pass that stage, and their next step naturally goes to, "Does this community have the floorplan I need? Can I see myself living there? Is it the right price?"
That's when they'll go and seek out what floorplans your community has. They'll filter by bedroom and bathroom counts or layout. They're looking for floorplan-level details like price, availability, and if there's virtual tour content available that shows what it looks like on the inside.
Having dedicated floorplan pages aligns with renters' search behavior and makes your website the platform where leasing decisions are made—but only if those pages show virtual tours in a consistent manner.
For floorplan-specific virtual tours to work, every floorplan needs the same coverage of photos and videos.
This matters for three reasons:
We've seen instances where a community has a website with floorplan-specific landing pages, but one features a 2D sitemap, another has a Matterport 3D tour, and another has a walkthrough video tour.
This inconsistent coverage prevents true apples-to-apples comparisons—and inadvertently creates extra attention for some floorplans over others.
If a renter comes to your website looking for information about your 2-bedroom floorplans, and its virtual tour content is missing or inconsistent with the coverage given to a 1-bedroom floorplan, it raises huge red flags.
Renters believe:
Consistent coverage gives every prospect interested in your apartments the ability to see inside the floorplan they desire. That means more website engagement, more qualified leads, and more units filled fast.
The purpose behind offering virtual tours is to help renters pre-qualify themselves before ever reaching out to your community.
But they're also intended to help renters' build trust that your apartments fit exactly what they're looking for.
When each floorplan has a walkthrough video tour and photo gallery, renters get the most transparent depiction of what your units actually look like. They can really picture what it would be like living in one.
Renters don't want to feel like they've fallen for the bait. They want apartment websites, ads, social media, and ILS listings to set true expectations.
Any surprises on move-in day or during in-person tours would erode trust—and be a leasing dealbreaker.
Lastly, floorplan-specific virtual tours do more than address an essential renter need—they also elevate the performance of your apartment marketing strategy.
A complete, floorplan-specific library of virtual tours is now the table stakes for standing out online and improving marketing efficiency.
Floorplan-specific pages are the minimum standard for getting this right. As for what virtual tour assets each page should include, we'd recommend:
Walkthrough video tours are the best virtual tour format. The user experience is simple—all a renter would need to do is click play on the video and watch, which differs from having to frequently click through 3D tours like Matterport.
RentVision standardizes every walkthrough video tour to follow a renter’s eye-level perspective, creating a consistent and transparent viewing experience across all floorplans. The video has a clear sequence, beginning from the entryway while steadily moving through each room until ending back where the video started.
A dedicated floorplan gallery supports the walkthrough video tour content and adds another level of detail renters appreciate.
The sequence of the images should align with the video—beginning with the perspective from the entry and each room that follows. Aim to show anywhere from 10-20 images, which is enough to show everything without overwhelming renters.
Though not a requirement, a floorplan diagram image can provide more information into the layout and square footage of each room.
If any piece of media uses AI staging or any type of 3D rendering, you must make it clear that it's not an actual representation of your apartment community. If AI staging is used, it must always be labeled and paired with an original image—anything less risks breaking renter trust.
To make it possible for every renter—regardless of ability—to explore your apartments online, your virtual tour content should include accessibility features like alt text or audio voiceovers with transcripts. These are all built-in to RentVision's Virtual Tours.
Floorplan-specific virtual tours are now the standard. They meet renter expectations, build trust, and drive better leasing and marketing performance
That’s what RentVision specializes in: producing walkthrough video tours and photos for every floorplan, then integrating that media directly into RentVision's Community Websites to convert prospects to leases.
Schedule a demo to see how it works.