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Client Onboarding Advisor

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Client Onboarding Advisor

Nebraska
Location: Lincoln, NE

Are you a relationship-builder? Do you love winning others over to your way of thinking? Are you task-oriented and attentive to detail? Do you love a steady flow of projects that you can push to completion?

We are looking for a people-person with a can-do attitude who loves technology to join our team. Expect to work with clients alongside our Advisor teams. You’ll guide clients through the onboarding process, helping them implement new websites and marketing strategies. This is a full-time, exempt, and salaried position that will work at our Lincoln, NE office Monday–Friday.

RentVision is on a mission to make renting apartments easy. We provide a strategic marketing platform to our clients in the multifamily industry, including solutions such as web & mobile-friendly sites, SEO, digital advertising, photo & video, analytics and strategic advising.

You're an excellent fit for this position if you...

Enjoy developing client relationships.
You will be the first to win clients over and solidify customer relationships. You will be responsible for delivering a remarkable client experience through the onboarding process, which will include helping our new clients see the great value in our services. A minimum of 5 years of experience in client onboarding, account management, or related customer service roles is required.

Are assertive.
In order to succeed in this role you will need to successfully win over our clients, helping them understand our marketing strategy and philosophy, while getting them excited about our products and services. You will also need to be someone who is firm, but gentle. Sometimes it takes multiple tries to get responses from clients, so you'll need to tactfully retrieve information from them.

Solve problems easily.
Every client's needs are different. You'll determine the best way to work with diverse client groups to help them move through the onboarding process quickly and effectively.

Love technology.
RentVision’s product solutions are all technology based and you will operate daily inside many different software platforms. You must enjoy learning new technologies and show that you are able to teach others about technology-based solutions.

Are a team player.
The Onboarding Advisor is the point person of the onboarding process, working with multiple teams to push each project to completion.

Are productive and timely.
Onboarding clients is time-sensitive and you'll be working with a lot of deadlines. The right candidate will be an efficient, self-starter who thrives in a fast-paced environment. To succeed you’ll need to manage clients who are at a variety of different stages in the onboarding process, making quick decisions about priorities.

Applicants must be current U.S. residents.

Want to be a Visionary? Here's what you can expect...

Strengths-based organization.
We believe you work best and happiest when your job and strengths line up.

Monthly recognition lunches.
We celebrate your hard work with recognition and free food.

Work in small teams.
We thrive off of collaboration and value your opinions.

Learn and grow.
We read articles, experiment with new technologies, and go to conferences.

Have fun.
We enjoy practical jokes, games, and have a sand volleyball team.

Now onto the important stuff...

401k Match
Planning for your financial future is important. We offer enrollment in our company sponsored 401(k) as well as contribution matching to help you get it done.

Health Insurance
We care about your health. RentVision offers enrollment in health, vision, dental insurance plans, and also pays a portion of health insurance premiums.

Life Insurance
You’re important to us and we want you to know that. We offer life insurance to employees at no out-of-pocket cost.

Long Term Disability
We’re here to help when the unexpected happens. We provide long-term disability insurance to all of our employees.

Paid Time Off
It’s all about that healthy work-life balance—work hard play hard, right? RentVision provides paid time off and extra time off around Thanksgiving and Christmas.

Parental Leave
At the end of the day, family matters most. We know the importance of those precious moments you have with your new little one, so we provide parental time off.  

Fizzy Friday
You work hard all week, so why not have a little fun on Friday? At 3:30 PM we celebrate a week’s worth of work with games, snacks, and fizzy beverages. Hope you like competition.

Recognition Lunch
You’re one in a million, and we want you to know that. Every month we celebrate our employees with a free lunch (yeah, you read that right) and recognition galore.

Unlimited Coffee
Need a pick-me-up? We’ve got a coffee machine stocked full of cappuccinos, lattes, black coffee, and more.