Client Onboarding Advisor

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Client Onboarding Advisor

Nebraska
Location: Lincoln, NE

Are you a relationship-builder? Do you love winning others over to your way of thinking? Are you task-oriented and attentive to detail? Do you love a steady flow of projects that you can push to completion?

We are looking for a people-person with a can-do attitude who loves technology to join our team. Expect to work with clients alongside our Advisor teams. You’ll guide clients through the onboarding process, helping them implement new websites and marketing strategies. This is a full-time, exempt, and salaried position that will work at our Lincoln, NE office Monday–Friday.

RentVision is on a mission to make renting apartments easy. We provide a strategic marketing platform to our clients in the multifamily industry, including solutions such as web & mobile-friendly sites, SEO, digital advertising, photo & video, analytics and strategic advising.

You're an excellent fit for this position if you...

Enjoy developing client relationships.
You will be the first to win clients over and solidify customer relationships. You will be responsible for delivering a remarkable client experience through the onboarding process, which will include helping our new clients see the great value in our services. A minimum of 5 years of experience in client onboarding, account management, or related customer service roles is required.

Are assertive.
In order to succeed in this role you will need to successfully win over our clients, helping them understand our marketing strategy and philosophy, while getting them excited about our products and services. You will also need to be someone who is firm, but gentle. Sometimes it takes multiple tries to get responses from clients, so you'll need to tactfully retrieve information from them.

Solve problems easily.
Every client's needs are different. You'll determine the best way to work with diverse client groups to help them move through the onboarding process quickly and effectively.

Love technology.
RentVision’s product solutions are all technology based and you will operate daily inside many different software platforms. You must enjoy learning new technologies and show that you are able to teach others about technology-based solutions.

Are a team player.
The Onboarding Advisor is the point person of the onboarding process, working with multiple teams to push each project to completion.

Are productive and timely.
Onboarding clients is time-sensitive and you'll be working with a lot of deadlines. The right candidate will be an efficient, self-starter who thrives in a fast-paced environment. To succeed you’ll need to manage clients who are at a variety of different stages in the onboarding process, making quick decisions about priorities.

Applicants must be current U.S. residents.

About RentVision

RentVision was founded in 2010, after our Founder and CEO, David Watson, spent multiple weekends hunting for an apartment. After weeks of searching, he signed a lease on a unit he’d never seen. Frustrated by this experience, David believed there had to be a better, easier way to confidently rent an apartment. This sparked the idea for a new innovation—the industry's first Walkthrough Video Tour. RentVision has been innovating, developing, and growing ever since.

Today, we create software platforms, build websites, offer strategic advising, deliver media solutions, and travel the country sharing industry knowledge. We are part tech company and part full-service organization, combining the best of both worlds: excellent software solutions with remarkable client service.

Our Purpose: To consider others as more important than ourselves.

Our Mission: To make renting apartments easy.

Our Vision for Our Clients: To deliver a predictive leasing platform that optimizes marketing and revenue management.

Our Vision for Prospective Residents:  To help people rent an apartment without needing to drive anywhere.

Our Core Values:

  • Be Remarkable - We use our intelligence, personality, and unique skills to deliver amazing results.
  • Systemize Excellence - We build and do what is excellent, efficient, and repeatable.
  • Considerate Candor - We seek and give direct feedback that is thoughtful and productive.
  • Maximize Talent - We know our weaknesses. We live in our strengths.
  • Team Hustle - We deliver success through hard work and camaraderie.

Benefits

401k Match
Planning for your financial future is important. We offer enrollment in our company sponsored 401(k) as well as contribution matching to help you secure your financial future.

Health Insurance
Supporting your physical health and wellbeing, RentVision offers enrollment in health, vision, dental insurance plans, and also pays a portion of health insurance premiums.

Life Insurance
A safety net for your loved ones. We offer life insurance to employees at no out-of-pocket cost.

Long Term Disability
Help when the unexpected happens. We provide long-term disability insurance to all of our employees.

Paid Time Off
We genuinely value regular rhythms of rest for our employees. RentVision provides paid time off and extra time off around Thanksgiving and Christmas.

Parental Leave
At the end of the day, family matters most. RentVision provides paid parental time off for the birth, adoption, or long-term foster care placement, giving employees time to connect with their growing family.

Paid Childbirth Recovery Leave
What a blessing children are to us and our community. In addition to Paid Parental Leave RentVision provides paid childbirth recovery leave for expecting mothers, giving mom the time she needs to rest, recover, and bond with their precious little one.

Fizzy Friday
You work hard all week, so why not have a little fun on Friday? At 3:30 PM we celebrate a week’s worth of work with games, snacks, and fizzy beverages. Hope you like competition.

Recognition Lunch
Get ready to celebrate others. Every month we celebrate our employees with a free lunch and a time to speak words of thanks and appreciation to one another.

Unlimited Coffee
Need a pick-me-up? We’ve got a coffee machine stocked full of cappuccinos, lattes, black coffee, and more.